Archive of Business Articles – Chris Crum
  • Alignable Survey Looks at Record-Breaking Rent Issues for Small Businesses
    Small business owners, especially minority owners, are experiencing the highest percentage of rent delinquencies across all industries since the middle of the pandemic.... more
  • Meta Launches Boost Small Business Studios
    Facebook’ s parent announces new resources to assist small businesses, including virtual and in-person training, photography workshops, and video creation support.... more
  • SCORE Small Business Mentors Launch Rural Entrepreneurs Resource Hub
    Personalized support for rural small business entrepreneurs, including mentoring, webinars, and a Small Business Resilience Hub, are new offerings from Score.... more
  • Meta (Facebook) Announces Improvements to Personalized Support for Small Businesses
    Meta announces an expanded business support program with its new Meta Pro Team, designed to provide marketing, technical, and other support for eligible small businesses.... more
  • Yelp Highlights Updates to Yelp for Business
    With its new Request a Call feature, contactless payment options, updates to Yelp Connect, and eco-friendly options, Yelp continues to help businesses improve customer service.... more
  • CNBC | SurveyMonkey: US Small Businesses Not Ready for Cyberattack
    Despite the invasion of Ukraine by Russia, a survey shows small businesses are more concerned with inflation and labor shortages than with cybersecurity threats.... more
  • Meta Introduces New Ads and Messaging Tools for Small Businesses
    Meta announces new features for its Meta Business Suite, along with easier ways to create ads that start a WhatsApp chat, and new lead generation and customer acquisition tools.... more
  • Instagram New Features Make It Easier for Businesses to Make Their...
    Instagram continues to add new features to support small businesses, including letting users advertise a product to their friends and family by adding product tags to their posts.... more
  • NEXT Insurance Survey Looks at Frustrations of Small Business Owners
    Small business owners are frustrated about increased costs, supply chain issues, and employee hiring and retention, while also working longer hours and taking salary cuts.... more
  • SBA Expands Pilot Program Targeting Access to Capital for Underserved Entrepreneurs
    The SBA extended its pilot Community Advantage loan program, increased the maximum loan size, lifted the lender moratorium, and simplified requirements for borrowers and lenders.... more
  • SBA Women’s Business Center Network Expanded to All 50 States
    Emphasizing its commitment to create funding opportunities that increase equity for small business owners, the SBA announces a new Women’s Business Center in Anchorage.... more
  • Facebook Messenger Gets Split Payments Feature, Vanish Mode
    Facebook adds new features to its Messenger App to provide for sharing of bill costs, enhanced audio controls, and increased privacy with message-disappearing capabilities.... more
  • UpCity Survey: 82% of Small Businesses Increased Outsourcing Since Beginning of...
    As remote work continues during the pandemic, companies are increasing their outsourcing of business functions, noting increased flexibility, expertise, and efficiency.... more
  • NFIB: Small Business Owners Reporting Inflation as Biggest Problem, Highest Concern...
    22% of small business owners reported that inflation was the most important business problem, according to the NFIB / Small Business Optimism Index survey.... more
  • Small Businesses Look to Digital Payments for Growth
    According to a VISA survey, the increase in online sales during the pandemic and consumers’ need for secure systems have contributed to the use of digital payments by SMBs.... more
  • JumpCloud Survey: Security Priorities Geared Toward Ongoing Remote-Hybrid Work
    A recent survey of IT professionals finds security of remote and hybrid work to be an ongoing concern during the pandemic, especially managing a remote workforce.... more
  • Forbes Finds Tech Among Top Small Business Priorities This Year
    A recent survey by Forbes shows small businesses plan to prioritize investments in technology, their customers, and their employees in the coming year.... more
  • Klear Survey: Influencer Social Media Marketing on the Rise
    Using micro-influencers in your small businesses social media marketing can help your brand authenticity, according to a recent survey, and can help you market to new demographics.... more
  • FTC Cracks Down on Fake Online Reviews by Businesses
    With the FTC’s new warnings about fake online reviews, businesses should review their policies to ensure compliance and avoid costly penalties.... more
  • Business.org Report Looks at Effects of Inflation on US Small Businesses
    Despite inflation and supply chain issues, a recent survey finds small business owners are still optimistic about increased customer spending and support for buying local.... more
  • National Association of Business Economics Survey: Nearly Half of US Businesses...
    Despite a continued shortage of skilled workers due to the Pandemic, US industries forecast an increase in GDP for the end of 2021, and continued flexibility for workers.... more
  • Businesses Can Now Connect Their WhatsApp Accounts to Instagram
    Facebook announces new ways for businesses to integrate their apps, as well as changes to video formats with Instagram Video, and modifications to pre-campaign metrics estimates.... more
  • Facebook Buys Unpaid Invoices from Small Businesses Owned by Certain Disadvantaged...
    Facebook expands its Invoice Fast Track program to assist women, minority-owned businesses, and others with cash flow, while also helping small businesses with new funding resources.... more
  • Instagram Adds Ads to Shop Tab
    With its new ad targeting capability, Instagram’s Shop will assist small businesses in increasing sales from their social media efforts.... more
  • Bankrate Survey Finds 55% of Americans in the Workforce Will Search...
    A recent survey finds that American workers are searching for higher pay in addition to the flexibility of more time off and the ability to work remotely.... more
  • Avionos Survey: Sixty-two Percent of Consumers Trust Small Businesses over Big...
    Reliability is a key factor in a recent survey showing why consumers trust small businesses over larger ones, but small businesses must work hard to earn that loyalty.... more
  • Businesses Can Use Facebook Pay for Checkout on Their Websites
    In addition to providing a shopping experience for consumers, Facebook has added Facebook Pay to help businesses increase sales with a new option for payment convenience.... more
  • America’s Small Business Development Center Creates ‘Launchpad America’ Initiative
    Hoping to ease the path for entrepreneurs, a consortium of business leaders has initiated Launchpad America, a new program to provide mentorship and resources.... more
  • Conference Board Survey: Small Businesses Facing Worker Shortage Challenges
    Despite shortages of qualified workers, a new survey confirms that the perception of high productivity with remote workforces will be a positive outcome of the pandemic.... more
  • TikTok Adds Designated Market Area Geo-Targeting for Businesses
    TikTok announces new marketing and advertising support to assist businesses in better targeting local communities and customers.... more
  • SBA Launches Community Navigator Pilot Program
    As part of the American Rescue Plan, SBA announces a new grant program aimed at small businesses owned by the economically disadvantaged, women, people of color, and veterans.... more
  • Zenreach Finds In-Store Shopping on the Rise
    Recent surveys find that consumers are increasing their in-person shopping and dining as pandemic restrictions are reduced, even though the online experience is often easier.... more
  • Facebook Tests New Ways for Users to Discover Businesses
    In addition to adding new tools and features for businesses in Pages and News Feed, Facebook has also added changes to Business Suite, and new optimization goals for ad campaigns.... more
  • Small Business for America’s Future Survey: Healthcare Biggest Challenge for Small...
    A recent survey of small business owners finds the high cost of employee healthcare to be their greatest concern, even during a pandemic year.... more
  • Lending Limit Increased for SBA COVID-19 Economic Injury Disaster Loans
    An increase in the cap and loan period for SBA Economic Disaster Injury Loans and an extension of the PPP are two recent developments in economic assistance for small businesses.... more
  • Visual Objects Survey: Small Businesses Using Social Media Expect Revenue Growth...
    The importance of social media to small businesses, especially with the increase of online activity during the pandemic, is demonstrated in a recent survey by Visual Objects.... more
  • Facebook Launches Resources for App Businesses
    Facebook’s Audience Network now contains new guidance and resources for app businesses, including information on app bidding and monetization.... more
  • Instagram Offers Businesses New Professional Dashboard
    In an effort to support small businesses, Instagram brings together features existing across its platform, including tools to help track performance and manage accounts.... more
  • SBA Provides 8(a) Program Extension Due to Pandemic
    Small businesses who have been impacted by COVID can receive a one-year extension of their participation in the Small Business Administration’s 8(a) Business Development Program.... more
  • BrightLocal Survey: More Consumers Using Online Reviews for Local Businesses
    A new survey indicates that consumers are increasingly looking to online reviews to find trustworthy local businesses, especially in view of COVID-19 safety precautions.... more
  • SBA Extends COVID Economic Injury Disaster Loan Application Deadline
    With the enactment of a new COVID-19 relief bill, the SBA announces an extension of time to qualify for low-interest loans, as well as new and expanded PPP loan eligibility.... more
  • Facebook Offers Tips for Improving Online Transactions
    As more consumers use social media to interact with businesses, Facebook recommends your online site be mobile friendly and your checkout process be easy to navigate.... more
  • Apple Kicks Off 2021 with App Store Small Business Program
    To help struggling businesses find new sources of revenue, Apple will start charging reduced commission rates to qualifying small businesses who develop new apps.... more
  • Facebook Expands Shopping and Business Features for WhatsApp
    Capitalizing on a business’s need to offer more efficient ways to serve its customers, Facebook announces the expansion of WhatsApp for selling products and making purchases.... more
  • FedEx Survey: Small Businesses See Trade, Tech as Essential to COVID...
    The recent Trade Index by FedEx shows that small business leaders view international trade and new technology as important for growth, job creation, and recovery from the pandemic.... more
  • Facebook Aims to Save Small Businesses Time with New Suite
    With its new Business Suite, Facebook hopes to help small businesses with new tools to save them time, and manage their postings and messages across both Facebook and Instagram.... more
  • Comcast Survey Finds Small Businesses Ready for COVID Spike
    A recent survey finds that small businesses have learned new technologies and ways to adapt as they ready themselves for a possible fall and winter surge in coronavirus cases.... more